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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Disaster Planning for Businesses in the Downriver and Monroe County Areas

7/2/2018 (Permalink)

Commercial Disaster Planning for Businesses in the Downriver and Monroe County Areas The front of an Emergency READY profile can be seen here. Each profile is different and can be completely customized for individual business needs.

According to industry research, as many as 50% of businesses may never recover if faced with a disaster.  Of those that do survive this traumatic event, the majority of them had some sort of disaster or preparedness plan in place in case of such a disaster.

Having some sort of disaster plan in place makes it possible for businesses to start picking up the pieces immediately following a loss, minimizing business interruption and getting them back on their feet faster.

Did you know that SERVPRO can help?

What many people may not know is that SERVPRO of Carleton/Maybee offers a complementary Emergency READY Profile, which is SERVPRO’s answer to an emergency preparedness plan for local area businesses.  By developing a SERVPRO Emergency READY Profile (ERP), you will minimize the extent of damage from the water or fire, and also minimize the amount of time your business is interrupted.

So what is an ERP?

An ERP is a concise document that contains critical information in the event of an emergency.  Water and gas shut off valves are located and labeled, priority areas and priority contact information is listed, the closest fire hook up is located and even your local SERVPRO franchise professional is listed in order to start mitigation without delay.  Pictures and detailed descriptions are included as well, making it easy for even the newest of staff members to know where these locations are. 

Don’t know where your physical copy is? SERVPRO has that taken care of too!  There is now an app where you can find all of this information, and when you get your physical copy, your SERVPRO professional will also email you a link with your individual sign on instructions so you have 24/7 access to the online version and can even submit a loss.

If you have questions about an Emergency READY Profile, or would like to have an ERP done for your business, please call SERVPRO of Carleton/Maybee at (734) 299-7006.

Brownstown Residents: Know the Dangers of Carbon Monoxide

5/30/2018 (Permalink)

Community Brownstown Residents: Know the Dangers of Carbon Monoxide This is an example of one of the more inexpensive carbon monoxide detectors on the market.

Carbon monoxide has long been known as the “silent killer.”  Colorless, tasteless, and odorless, it’s no wonder that it is one of the most difficult gasses to detect.

What are the causes of carbon monoxide?

Carbon monoxide can be created by space heaters, open flames, gas appliances, generators, grilling, a blocked chimney, or even a running car in an enclosed space. That is why it is imperative to install and operate appliances as the manufacturer recommends to decrease the chances of carbon monoxide levels rising.

How do I know if I've been affected?

Carbon monoxide prevents the blood from being able to carry oxygen.  Symptoms are similar to those of the flu, without the fever. Other symptoms include dizziness, severe headache, confusion, fast heart rate, convulsions, and even unconsciousness.  Left in a situation with heightened levels of carbon monoxide, brain damage could occur or even death.

If you think you may have higher than normal carbon monoxide levels in your home, do not ignore it! If you are not experiencing symptoms, immediately open doors and windows to air out the area, turn off the source and call the Fire Department.  If you are experiencing any of the above, get to fresh air immediately and call 911 from a neighbor’s home.

So how do you protect yourself?

Luckily, there are carbon monoxide detectors that measure levels over a period of time, and give you adequate time to either ventilate the area or evacuate. They are reasonably priced, starting from around $12 and going to over $100 depending on how high tech you are looking for, and can be self monitored, or system connected and monitored like your home security system.

It is recommended that there is one on each floor, and especially outside of sleeping areas.  Sensors should be at least 15 feet away from fuel burning appliances, and tested once a week.  Sensors last typically 2-5 years, but routine maintenance is encouraged. Every month the unit should be unplugged and either vacuumed or wiped with a dry cloth to remove any dust.

Don’t put you and your family in danger!  Know the hazards of carbon monoxide and how to keep your home and loved ones safe!

The Truth About Sump Pump and Flood Coverage in Frenchtown, MI

5/18/2018 (Permalink)

Water Damage The Truth About Sump Pump and Flood Coverage in Frenchtown, MI If your Frenchtown, MI sump pump fails and you have water in your basement, call SERVPRO of Carleton/Maybee. We'll clean it "like it never happened."

As the owner of a home with a Michigan basement, and being in an industry where we see the worst case scenarios, the question has been brought up about insurance coverage in the event of a sump pump backup or failure.

It is common knowledge, that occasionally sump pumps have been known to fail causing devastation in basements. However, what many people don’t know is that their regular homeowner’s insurance does not cover this, neither does their flood insurance.

Flood insurance typically covers anything structural in the event of a flood.  In other words, if you could take your home and flip it upside down, anything that were to stay attached is covered, anything that were to fall would not be. . . so that heirloom passed down for generations may not be covered though insurance for the cost of restoration.

Don’t find yourself caught in this position; there is a solution to protect you in the event of this happening!

If you have a sump pump in your home, you may want to consider looking into the option of a sump pump rider on your insurance policy.  A sump pump rider endorsement is intended to cover both contents and structure if there is a water loss based on the failure of the unit, either by electrical loss or mechanical failure.  Based on the size of your basement and whether or not it is finished, there are different coverage limits available to fit your needs.

Remember, it is important to always discuss your coverage limits with your insurance agent before making a decision.  SERVPRO of Carleton/Maybee is not an expert on insurance, but only recommends insured check their options and verify their coverage before tragedy occurs. Adequate coverage should include not only water mitigation, but also the repairs that would be required to put your basement back to its original condition if a loss were to occur.

For any additional questions, or if you have experienced a water loss, please call SERVPRO of Carleton/Maybee at (734) 299-7006.

Dundee 24 Hour Emergency Water Damage Service

5/11/2018 (Permalink)

Water Damage Dundee 24 Hour Emergency Water Damage Service Major flooding in Dundee has covered sidewalks, outdoor stairways, and has left only the tops of landscaping visible in areas.

SERVPRO of Carleton/Maybee is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
(734) 299-7006

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carleton/Maybee has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Carleton/Maybee

SERVPRO of Carleton/Maybee specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Flat Rock Commercial Property After A Water Damage Event

5/11/2018 (Permalink)

Flooding and water damage events at Flat Rock commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Carleton/Maybee

SERVPRO of Carleton/Maybee specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For any of your cleaning or water restoration needs, please call SERVPRO of Carleton/Maybee at (734) 299-7006

Would You Be Prepared?

5/3/2018 (Permalink)

General Would You Be Prepared? This Fire Extinguisher demonstrates where the pressure gauge, class, and instructions are located on the unit.

If you had a fire in your home within the next 5 minutes, would you know where the nearest fire extinguisher is? Would you know how to use it without having to stumble through reading the instructions on the side?  Do you know when the last time was that you inspected your fire extinguisher?

These questions may seem frivolous as you briefly scan over the information in this blog, but if you were put in that situation today, the answers to those questions could mean the difference between complete devastation and minimal soot damage to your home.

 Let’s start at the beginning:

Knowing your Fire Extinguisher

There are 4 basic classes of fire extinguishers; each being specific to put out different types of fires.

  • Class A are used for fires involving ordinary materials like wood and paper
  • Class B are used for highly flammable liquids such as gasoline and grease
  • Class C are used for electrical fires
  • Class D are used on fires involving flammable metals

Some extinguishers are multipurpose and can be used for multiple classes of fires. Your particular extinguisher should be labeled or have a diagram specifying what Class/Classes it is designed for.

Fire extinguishers should be inspected at least once a month, and should cover 3 things:

  1. Make sure the nozzle is clear of obstructions
  2. Ensure that the tamper seal is intact
  3. Check that the pressure gauge is in the green zone. If the arrow indicator is in the red, the extinguisher will not function properly.

Proper Use of a Fire Extinguisher In Case of an Emergency

Now that you are comfortable with knowing that your extinguisher is still in good working condition and is the proper Class for said fire, here is the easiest way to remember how to properly use it in case of an emergency.  Remember the acronym P.A.S.S.

  1. P. Pull the pin and hold the extinguisher upright
  2. A. Aim the extinguisher at the base of the fire and stand back
  3. S. Squeeze the handle
  4. S. Sweep the nozzle from side to side

For more tips on how to minimize damage and increase your chances of a successful restoration or for any of your other cleaning and restoration needs, call SERVPRO of Carleton/Maybee at (734) 299-7006.

Monroe County Residents: What to Know About Mold After Flooding

5/2/2018 (Permalink)

After devastating flooding destroyed homes and displaced people all across Monroe County and other areas of Southeast Michigan two weeks ago, Spring has finally come and temperatures are starting to warm up.  With the increase in temperatures, however, it is now more important the ever that homeowners and business owners alike be aware of mold and the proper precautions to take if mold spores are suspected.

Mold is all around us, and occurs naturally in our environment; floating through the air as tiny particles. Some types of mold can even be useful. For instance, penicillin, which has been used medically for over 70 years, and has saved millions of lives, is actually a product of mold.

Unfortunately though, all strains of mold are not as beneficial as penicillin, and exposure can cause health concerns, especially for the elderly, children, people with weakened immune systems, and for those with respiratory issues.

What to be on the lookout for:

  • If you have had a water loss in the past, or have evidence of moisture problems, you may be at risk
  • Visible presence of something that appears like it may be mold
  • Higher than normal humidity
  • Musty odor

What to do if you suspect mold

  • Turn off your HVAC and heat; air movement could cause the spores to spread
  • Do not touch or disturb what you suspect may be the presence of mold
  • Most importantly, call the professionals at SERVPRO of Carleton/Maybee at (734) 299-7006 to assess the situation